Really friendly, helpful staff, excellent facilities including free tea and coffee and everything you need to help with storage such as plastic containers, cardboard boxes, bubble wrap etc. All at very reasonable prices - Some large containers are free or extra ones can be hired. Love going there as it created so much extra needed space in my house! 😀
Leanne De Bruin08/01/2020
Clean, accessible, helpful & pleasant staff.
This is the first time I've used self storage and judging by the reaction and feedback by the removal company I used, this is one of the best. I was impressed from the start by how helpful the staff were and the efficient communication by email, as I wasn't able to visit when booking. The rooms are well kept and the site facilities like rest room, drinks machine, trolleys, etc. are great. It all gives the impression of a very professional outfit which was a pleasure to visit and I would recommend it to anyone looking for self storage in Frome.
Excellent facility. Previously reviewed when I first took up a unit and gave four stars. Now I've been there a while, I'm satisfied that it should be five. Excellent place, with loads of little extras that make all the difference.
Fantastic. Staff were so helpful. Got exactly what we needed and for an amazing price with no fuss or messing about.
Nice and clean!!
Good value, convenient and staff are always friendly and helpful.
Easy access, clean, tidy, good security and plenty of space.
Great layout, friendly staff and great value for money.
Easy access clean tidy good security plenty of space.
Great team and service - we'll definitely be using again. Thanks to Andy for being such a gentleman and kind and caring.
A 5 Star service all round, the assistant manager (Andy) is very polite & helpful, Very well set up & easy to use. Perfect!
Everything was clean and tidy the staff should be very proud, also free hot and cold drinks available which I think is very generous
CANT RECOMMEND THEM ENOUGH! Friendly, helpful staff. Clean, looked-after facilities, great storage with affordable prices. Definitely the best storage option out there. Will definitely use again.
It's a brilliant storage facility with fantastic extras. The staff are very helpful and friendly.
Lovely friendly staff, clean, good facilities, good location.
What a great place and wonderful customer service! The only way it could be better is if it was free! As it is, there are lovely toilets and a break room with free drinks, seating and charging points for phones/laptops/tablets. With various sizes of unit to suit whatever you need to store, from a suitcase to a houseful, this is the place - look no further!
friendly staff, welcoming space, well-thought-out with complimentary hot chocolate.. and more.. someone in marketing made a good decision to comfort their customers.... moving and storing stuff usually happens at stressful times so to have a clearly laid-out, friendly place to come to really smooths the way! :)
Efficient and friendly service.
Clean and spacious with a variety of different kinds of trolleys to help you easily move any items you may have to store. We stored our whole house here when we had delays in the purchase of our house. Staff and lovely too and very helpful.
From viewpoint of a removal man delivering on behalf of a client that wasn't on site:- Friendly staff, free tea and coffee, spotlessly clean, demonstration units near reception of various unit sizes. Ample amounts of :- roll cages (some without backs for example mattresses, some double size with shelves...), sack barrows, pump trucks and loads of the usual storage flat trolleys. Even had helpful hint posters stuck up on walls. The best self storage place I've been to in 18 years in removals.