Are we open?
Our self storage service is open as usual for home and business use. We are a permitted activity under the current government Covid-19 regulations.
There will always be a trained member of our staff in store whenever anyone access the store to ensure all customers act appropriately, to maintain security and hygiene standards and to serve you.
Personal Hygiene
On arrival please wash your hands using the soap and sink or hand sanitizer provided. Please also wash them before you leave and at any other time you feel it appropriate.
Wearing gloves helps eliminate hand contact on moving equipment and surfaces like lift buttons. We recommend that you bring your own gloves and wear a face covering in store. Free gloves are available if you do not have your own so please help yourself from the dispenser outside reception.
Social Distancing
Our stores are all modern and large with plenty of parking and relatively few customers at the store at any time so keeping your distance is relatively easy.
All visitors to the store must remain at least 2 meters away from other customers and members of staff. This is a minimum distance but it is usually easy to keep further apart.
All our stores are laid out on a grid of corridor blocks with every location in the building accessible from 2 directions. If someone is in the same corridor as you it is easy to go down an adjacent corridor to access your unit from the other direction.
Please do not enter reception unless invited to do so by a member staff.
Please do not share lifts with other customers. Of course you can share a lift with those in your household group. When waiting for a lift please stand to one side to allow others to exit easily.
PPE & Sanitation
Free gloves & hand washing facilities are available in every store. We recommend you bring your own gloves and wear face covering.
Our stores and regularly cleaned with appropriate disinfectant to keep our customers and staff as safe as possible.
We ask all customers to please wash their hands and wear gloves before coming into the store or touching any trolleys.
Reception
Please do not enter reception until invited to do so by a member of staff. We also ask that our customers avoid coming into reception as much as possible and to communicate with our members of staff by telephone or email whenever possible.
Crate Hire
At this time we are only issuing crates for hire from new unused stock.
Returned crates are quarantined for at least 2 weeks before being cleaned and stacked with other stock.
Our staff handle crates with gloves and additional gloves are available in store for you to do the same.
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